Privacy Policy

Effective Date: January 21, 2026

Wilkie Life Coaching and Consulting

Website: www.wilkielifecoachingandconsulting.com

1. Introduction

Wilkie Life Coaching and Consulting (“we,” “us,” “our”) is committed to protecting your privacy and maintaining the confidentiality and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive services from us, including compliance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and South Carolina privacy statutes.

By using our website and services, you consent to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect:

- Name

- Contact information (email, phone number, mailing address)

- Demographic information

- Billing information

- Appointment and scheduling details

B. Protected Health Information (PHI)

As a HIPAA-covered entity or business associate, we may collect and maintain PHI, including:

- Health history

- Coaching goals

- Session notes related to coaching engagement and personal development

- Other information provided during coaching or consulting services

C. Website Data

We may automatically collect:

- IP address

- Browser type

- Operating system

- Pages visited

- Clickstream data

- Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

- Provide life coaching and consulting services

- Respond to inquiries and requests

- Schedule and manage appointments

- Process payments and billing

- Comply with legal obligations

- Improve our services and website

- Send administrative communications

PHI will be used and disclosed only as permitted or required by HIPAA, including for coaching services, payment, and administrative operations.

4. Use of Cookies and Tracking

Our website may use cookies and tracking technologies to enhance user experience and analyze website usage.

5. Disclosure of Information

A. HIPAA Permitted Disclosures

We may disclose PHI:

- To professionals or service providers involved in the client’s coaching or personal development process, when applicable and authorized

- For payment processing

- For administrative and operational purposes

- To business associates under contract

- As required by law

B. Other Disclosures

We may share non-PHI with service providers under confidentiality agreements or in aggregated/de-identified form.

6. HIPAA Rights

You have the right to access, amend, and request restrictions on your PHI and to file a complaint if you believe your rights are violated.

7. Security and Safeguards

We implement administrative, physical, and technical safeguards to protect your information.

8. Data Retention

We retain information as required by law and securely destroy or de-identify it when no longer needed.

9. Third-Party Websites

We are not responsible for the privacy practices of external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

11. Contact Information

Wilkie Life Coaching and Consulting

Email: matthew@wilkielifecoachingandconsulting.com

Phone: 803-919-9533